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Policies

VIA Library policies

Policies
It is free of charge to use the VIA library facilities and to borrow materials.

Borrowing
To borrow materials you have to be registered. You can use your Health Insurance Card as your library card.  Please notify the library of changes of address.

Returning and renewing
The loan period for books is normally one month. Shorter loan periods can occur for other materials. For interlibrary loans from other libraries, the loan period at the library in question applies.

The loan period will appear from the loan receipt.

Renewal
If you wish to extend the loan period, you can do this yourself using the library homepage. If others have not reserved the material, you can renew your loan.


Reservations
Materials can be reserved and a notification will be sent to the e-mail address we have registered when the material can be collected.
 

Exceeding the loan period

A. Fine charges:

As of September 1, 2017 VIA Libraries have adopted the following fine and replacement charges based on the library law on public library fees:

Time

Fine and replacement charges

1-7 days overdue loan period

0 DKK per item

8-30 days overdue loan period

10 DKK per item

31 days or more exceeding the loan period

25 DKK per item + replacement*

*If the item is not delivered after 31 days the borrower will be charged a replacement consisting of the item's purchase price + handling costs of 35 DKK per forwarded bill.

However, employees at VIA University College do not pay handling costs

If the borrower delivers the item after 31 days or more, the replacement claim will be canceled and the borrower will only be liable for the fine of 25 DKK per item + handling costs of 35 DKK.


B. Process of sending reminder to deliver material, overdue notice, replacement claim and reminder to pay replacement claim:

In connection with the delivery deadline for a material the following process will be conducted:

Service message to the borrower

Time

Reminder to deliver material
(Sent to your email)

3 days before delivery deadline

Overdue Notice 
(Sent to your email)

Loan period exceeded by 7 days

Replacement claim
(Sent to your email)

Loan period exceeded by 30 days

1st Reminder to pay replacement claim
(Sent to your e-boks)

Loan period exceeded by 40 days

2nd Reminder to pay replacement claim
(Sent to your e-boks)

Loan period exceeded by 50 days

The case will be turned over to the Danish tax authorities, SKAT

Loan period exceeded by more than 60 days


Exclusion
If you have an outstanding amount of DKK 200 or more, you cannot borrow any materials from the library.