Answers to your frequently asked questions
- What is my pin code and loan number?
- I forgot my pin code – what do I do?
- How do I change my pin code?
- I am new to VIA – how do I become a library patron?
- How do I pay fines or compensation?
- What do I do if I have damaged or lost a book?
- How do I deal with a bill from VIA Library in my e-box?
- How quickly can I get a hold of the book?
- How do I access online articles from home?
- What are pensumhylde, håndbøger and lærereksemplarer?